Tuesday, June 5, 2012

These days it seems like everyone is looking for recession-proof ways to make money at home. Here are some options:

Home-based customer service agents. Business is strong for home-based customer service providers. I talked with several companies that look for home-based customer service reps and they say they are looking to recruit at least 20,000 new agents through the end of this year. The reason? Some large companies are cutting back on staff positions to save on salary and benefits. One of the first departments they look to outsource -- because they can -- is customer service. From banks and retailers to infomercials, consumer-focused companies require people to answer calls from customers. Among those now recruiting: LiveOps, West, Convergys, Alpine Access, Arise, VIPDesk and Working Solutions. Each company has a different business model, pay scale and criteria for certifying new agents, so visit their Web sites to determine what may be the best fit for you.

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